Privacy Policy
This privacy policy ("Policy") explains our policy
regarding the collection, use, disclosure and transfer of your information by www.biomed.fit
and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the
"Company"), which operates various websites, including sub-sites,
platforms, applications, m-web platforms and other platforms (collectively
referred to as "Sites") for delivery of information, products,
offerings and content via any mobile or internet connected device or otherwise
(collectively the "Services"). This Policy forms part and parcel of
the Terms of Use and other terms on the Site ("Terms of Use").
Capitalized terms which have been used here but are undefined shall have the
same meaning as attributed to them in the Terms of Use.
This Privacy Policy is applicable to persons who aces, browse or
use the Services ("User"). For the purpose of this Policy, wherever
the context so requires "you" or "your" shall mean User and
the term "we", "us", "our" shall mean Company.
As we update, improve and expand the Services, this Policy may
change, so please refer back to it periodically. By accessing and using the
Sites or otherwise using the Services, you consent to collection, storage, and
use of the personal information you provide (including any changes thereto as
provided by you) for any of the Services that we provide.
The Company respects the privacy of the Users of the Services and
is committed to protect it in all respects. The information about the User as
collected by the Company is: (a) information supplied by Users and (b)
information automatically tracked while navigation (c) information collected
from any other source (collectively referred to as "Information").
1. INFORMATION RECEIVED, COLLECTED AND STORED BY THE COMPANY
A. INFORMATION SUPPLIED BY USERS
Registration data:
When you register on the Sites for the Service, we ask that you to
provide basic contact information such as your name, sex, age, address, pin
code, contact number, occupation, interests and email address etc. When you
register using your other accounts like on Facebook, Twitter, Gmail etc. we
shall retrieve Information from such accounts to continue to interact with you
and to continue providing the Services.
Subscription or paid service data:
When you choose any subscription or paid service provided as part
of our Services, we or our payment gateway provider may collect your purchase,
address or billing information, including your credit card number and
expiration date etc. However, when you order using an in-app purchase option on
any of the applications of the Company, same are handled by such mobile
operating system platform providers. The subscriptions or paid Services may be
on auto renewal mode unless cancelled. If at any point you do not wish to
auto-renew your subscription, you may cancel your subscription before the end
of the subscription term.
Voluntary information:
We may collect additional information at other times, including
but not limited to, when you provide feedback, comments, change your content or
email preferences, respond to a survey, or any communications with us.
B. INFORMATION AUTOMATICALLY COLLECTED/ TRACKED WHILE NAVIGATION
Cookies
To improve the responsiveness of the Sites for our Users, we may
use "cookies", or similar electronic tools to collect Information to
assign each visitor a unique, random number as a User Identification (User ID)
to understand the User's individual interests using the identified computer or
device. Unless you voluntarily identify yourself (through registration, for
example), we will have no way of knowing who you are, even if we assign a
cookie to your computer or device. The only personal information a cookie can
contain is information you supply. A cookie cannot read data off your hard drive
or device. Our advertisers may also assign their own cookies to your browser
(if you click on their ads etc.), a process that we do not control. We receive
and store certain types of Information whenever you interact with us via Site
or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld
device etc.
Opting out
If a User opts out using the Ads Settings, the unique DoubleClick
cookie ID on the User's browser is overwritten with the phrase
"OPT_OUT". Because there is no longer a unique cookie ID, the opt-out
cookie can't be associated with a particular browser.
Log File Information
We automatically collect limited information about your computer's
connection to the Internet, mobile number, including your IP address, when you
visit our site, application or service. Your IP address is a number that lets
computers attached to the Internet know where to send you data -- such as the
pages you view. We automatically receive and log information from your browser,
including your IP address, your computer's name, your operating system, browser
type and version, CPU speed, and connection speed. We may also collect log
information from your device, including your location, IP address, your
device's name, device's serial number or unique identification number (e.g..
UDiD on your iOS device), your device operating system, browser type and
version, CPU speed, and connection speed etc.
Clear GIFs
We may use "clear GIFs" (Web Beacons) to track the
online usage patterns of our Users in an anonymous manner, without personally
identifying the User. We may also use clear GIFs in HTML-based emails sent to our
Users to track which emails are opened by recipients. We use this information
to inter-alia deliver our web pages to you upon request, to tailor our Sites or
Service to the interests of our users, to measure traffic within our Sites to
improve the quality, functionality and interactivity of our Sites and let
advertisers know the geographic locations from where our Users come without
personally identifying the Users.
3. Information from other Sources:
We may receive information about you from other sources, add it to
our account information and treat it in accordance with this Policy. If you
provide information to the platform provider or other partner, whom we provide
services, your account information and order information may be passed on to
us.
Demographic and other information:
We may reference other sources of demographic and other
information in order to provide you with more targeted communications and
promotions. We use Google Analytics, among others, to track the user behaviour
on our Sites. Google Analytics specifically has been enabled to support display
advertising towards helping us gain understanding of our users' demographics
and interests. The reports are anonymous and cannot be associated with any
individual personally identifiable information that you may have shared with
us. You can opt-out of Google Analytics for display advertising and customize
Google Display Network ads using the Ads Settings options provided by Google.
LINKS TO THIRD PARTY SITES / AD-SERVERS
The Sites may include links to other websites or applications.
Such websites or applications are governed by their respective privacy
policies, which are beyond our control. Once you leave our servers (you can
tell where you are by checking the URL in the location bar on your browser),
use of any information you provide is governed by the privacy policy of the
operator of the application, you are visiting. That privacy policy may differ
from ours. If you can't find the privacy policy of any of these sites via a
link from the application's homepage, you should contact the application owners
directly for more information.
When we present Information to our advertisers - to help them
understand our audience and confirm the value of advertising on our Sites - it
is usually in the form of aggregated statistics on traffic to various pages /
content within our Sites. We use third-party advertising companies to serve ads
when you visit our Sites. These companies may use Information (excluding your
name, address, email address or telephone number or other personally
identifiable information) about your visits to this and other websites or
application, in order to provide advertisements about goods and services of
interest to you.
We do not provide any personally identifiable information to third
party websites / advertisers / ad-servers without your consent.
INFORMATION USE BY THE COMPANY
The information as supplied by the users enables us to improve the
Services and provide you the most user-friendly experience. In some
cases/provision of certain service(s) or utility(ies), we may require your
contact address as well. All required Information is service dependent and the
Company may use the above said user Information to, maintain, protect, and
improve the Services (including advertising and personalisation on the Sites)
and for developing new services. We may also use your email address or other
personally identifiable information to send commercial or marketing messages
about our Services and/or such additional updates and features about third
parties products and services with an option to subscribe / unsubscribe (where
feasible). We may, however, use your email address for non-marketing or
administrative purposes (such as notifying you of major changes, for customer
service purposes, billing, etc.).
Any personally identifiable information provided by you will not
be considered as sensitive if it is freely available and / or accessible in the
public domain like any comments, messages, blogs, scribbles available on social
platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by users on the public
sections of the Sites becomes published content and is not considered
personally identifiable information subject to this Policy.
In case you choose to decline to submit personally identifiable
information on the Sites, we may not be able to provide certain services on the
Sites to you. We will make reasonable efforts to notify you of the same at the
time of opening your account. In any case, we will not be liable and or
responsible for the denial of certain services to you for lack of you providing
the necessary personal information.
When you register with the Sites or Services, we contact you from
time to time about updating of your personal information to provide the Users
such features that we believe may benefit / interest you.
4. INFORMATION SHARING
The Company shares your Information with any third party without
obtaining the prior consent of the User in the following limited circumstances:
a) When it is requested or required by law or by any court or
governmental agency or authority to disclose, for the purpose of verification
of identity, or for the prevention, detection, investigation including but not
limited to cyber incidents, or for prosecution and punishment of offences.
These disclosures are made in good faith and belief that such disclosure is
reasonably necessary for enforcing these Terms or for complying with the
applicable laws and regulations.
b) The Company proposes to share such Information to conduct its
business and to share such Information within its group companies and officers
and employees of such group companies for the purpose of processing personal
information on its behalf. We also ensure that these recipients of such
Information agree to process such information based on our instructions and in
compliance with this Policy and any other appropriate confidentiality and
security measures.
c) The Company may present Information to our advertisers and
third parties - to help them understand our audience and confirm the value of
advertising on our Sites – however it is usually in the form of aggregated
statistics on traffic to various pages within our site.
d) The Company may share your Information regarding your
activities on Sites with third party social websites to populate your social
wall that is visible to other people however you will have an option to set
your privacy settings, where you can decide what you would like to share or not
to share with others.
e) We may share your Information to enforce or protect our rights
or any or all of its affiliates, associates, employees, directors or officers
or when we have reason to believe that disclosing Information of User(s) is
necessary to identify, contact or bring legal action against someone who may be
causing interference with our rights or our Sites, whether intentionally or
otherwise, or when anyone else could be harmed by such activities
5. ACCESSING AND UPDATING PERSONAL INFORMATION
When you use the Services or Sites (or any of its sub sites), we
make good faith efforts to provide you, as and when requested by you, with
access to your personal information and shall further ensure that any personal
information or sensitive personal data or information found to be inaccurate or
deficient shall be corrected or amended as feasible, subject to any requirement
for such personal information or sensitive personal data or information to be
retained by law or for legitimate business purposes. We ask individual users to
identify themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process requests
that are unreasonably repetitive or systematic, require disproportionate
technical effort, jeopardize the privacy of others, or would be extremely
impractical (for instance, requests concerning information residing on backup
tapes), or for which access is not otherwise required. In any case, where we
provide information access and correction, we perform this service free of
charge, except if doing so would require a disproportionate effort. Because of
the way we maintain certain services, after you delete your information,
residual copies may take a period of time before they are deleted from our
active servers and may remain in our backup systems.
6. INFORMATION SECURITY
We take appropriate security measures to protect against
unauthorized access to or unauthorized alteration, disclosure or destruction of
data. These include internal reviews of our data collection, storage and
processing practices and security measures, including appropriate encryption
and physical security measures to guard against unauthorized access to systems
where we store personal data. All information gathered on TIL is securely
stored within the Company controlled database. The database is stored on
servers secured behind a firewall; access to the servers is password-protected
and is strictly limited. However, as effective as our security measures are, no
security system is impenetrable. We cannot guarantee the security of our
database, nor can we guarantee that information you supply will not be
intercepted while being transmitted to us over the Internet. And, of course,
any information you include in a posting to the discussion areas is available
to anyone with Internet access.
We use third-party advertising companies to serve ads when you
visit or use our Sites or Services. These companies may use information
(excluding your name, address, email address or telephone number or any
personally identifiable information) about your visits or use to particular
website, mobile application or services, in order to provide advertisements
about goods and services of interest to you.
7. UPDATES / CHANGES
The internet is an ever evolving medium. We may alter our Policy
from time to time to incorporate necessary changes in technology, applicable
law or any other variant. In any case, we reserve the right to change (at any
point of time) the terms of this Policy or the Terms of Use. Any changes we
make will be effective immediately on notice, which we may give by posting the
new policy on the Sites . Your use of the Sites or Services after such notice
will be deemed acceptance of such changes. We may also make reasonable efforts
to inform you via electronic mail. In any case, you are advised to review this
Policy periodically on the Sites to ensure that you are aware of the
latest version.
8. QUESTIONS / GRIEVANCE REDRESSAL
Redressal Mechanism: Any complaints, abuse or concerns with
regards to the use, processing and disclosure of Information provided by you or
breach of these terms should immediately be informed at “Contact Us” link at
the footer.
We request you to please provide the following information in your
complaint:-
a) Identification of the information provided by you;
b) Clear statement as to whether the information is personal
information or sensitive personal information;
c) Your address, telephone number or e-mail address;
d) A statement that you have a good-faith belief that the
information has been processed incorrectly or disclosed without authorization,
as the case may be;
e) A statement, under penalty of perjury, that the information in
the notice is accurate, and that the information being complained about belongs
to you;
f) You may also contact us in case you have any questions /
suggestions about the Policy using the contact information mentioned above.
The Company may reach out to you to confirm or discuss certain
details about your complaint and issues raised.
The Company shall not be responsible for any communication, if
addressed, to any non-designated person in this regard.
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